Acquisition
Five9 buys contact center intelligence startup Level AI after posting narrow earnings beat (opens siliconangle.com)
Five9 announced a $325M all-cash deal for the AI-native contact center rival alongside its Q3 results.
AcquisitionReported
Salesforce announces plans to acquire Cresta, a provider of AI-powered contact center automation software; source: Salesforce agreed to pay $2.7B for Cresta (The Information)
Context: Salesforce signed a definitive agreement to buy Cresta, a nine-year-old maker of AI contact-center automation software; The Information reports the price at $2.7 billion.
From The Information: Salesforce announces plans to acquire Cresta, a provider of AI-powered contact center automation software; source: Salesforce agreed to pay $2.7B for Cresta — Salesforce extended its recent shopping spree, announcing on Monday plans to acquire Cresta, a nine-year-old provider of AI-powered contact…
- Source
- The Information (theinformation.com)
- Published
- First seen here
- Edition
- Monday, November 2, 2026, ranked 3
- Status
- A publication reported this; the company may not have confirmed it.
- Why it’s here
- A $2.7B AI acquisition that Salesforce itself announced; the price comes from The Information.
- Topics
- AI, Enterprise, M&A
