Five9 buys contact center intelligence startup Level AI after posting narrow earnings beat (opens siliconangle.com)
Five9 announced a $325M all-cash deal for the AI-native contact center rival alongside its Q3 results.
Context: Sweep speeds up customer migrations to ServiceNow's CRM; the price was undisclosed but is estimated in the hundreds of millions.
From calcalistech.com: ServiceNow confirms it acquired Israeli startup Sweep to speed up customers' migrations to its CRM, for an undisclosed price estimated at hundreds of millions — Bill McDermott said rollouts now take “a month ... 30 days, 60 days” for large companies, as ServiceNow pushes into CRM.
Five9 announced a $325M all-cash deal for the AI-native contact center rival alongside its Q3 results.
Docusign is buying Suplari, which uses AI to analyze corporate spending and supplier data, years after its team bought it back from Microsoft.
Salesforce signed a definitive agreement to buy Cresta, a nine-year-old maker of AI contact-center automation software; The Information reports the price at $2.7 billion.
Rune's AI software helps the military plan supplies near the front line; it joins Missionforce, the defence business Salesforce launched a year ago.
The AI logistics startup would bolster Salesforce's Missionforce defense platform.
Rune makes AI military logistics software and had raised $30M from a16z and others; TechCrunch says it will join Salesforce's Missionforce defense platform.