Five9 buys contact center intelligence startup Level AI after posting narrow earnings beat (opens siliconangle.com)
Five9 announced a $325M all-cash deal for the AI-native contact center rival alongside its Q3 results.
Context: HumanTronik, co-founded this year by Icertis co-founder Monish Darda, acquired CloudMoyo, the consultancy Darda helped spin out of Icertis in 2015.
From GeekWire: HumanTronik, an AI startup co-founded this year by Icertis co-founder Monish Darda, has acquired tech consultancy CloudMoyo, which Darda helped spin out of Icertis in 2015 with Manish Kedia, who remains CloudMoyo's CEO.
Five9 announced a $325M all-cash deal for the AI-native contact center rival alongside its Q3 results.
Docusign is buying Suplari, which uses AI to analyze corporate spending and supplier data, years after its team bought it back from Microsoft.
Salesforce signed a definitive agreement to buy Cresta, a nine-year-old maker of AI contact-center automation software; The Information reports the price at $2.7 billion.
Sweep speeds up customer migrations to ServiceNow's CRM; the price was undisclosed but is estimated in the hundreds of millions.
Rune's AI software helps the military plan supplies near the front line; it joins Missionforce, the defence business Salesforce launched a year ago.
The AI logistics startup would bolster Salesforce's Missionforce defense platform.