All customer stories
DC Button Co. · Guangzhou
The chasing stopped being a job
Somebody had to remember who owed what, and ask again. That work does not appear in any plan, and it filled the day.
What it felt like
“The process is fragmented, labour-intensive and hard to log clearly. Information is scattered, and full context is difficult to recover.”
From the deployment notes, DC Button Co.
What runs there now
- Assigns ownership so every open step has a name against it
- Sends the follow-up and collects the reply
- Keeps work moving without anyone maintaining a chase list
Where this sits
This is one part of the deployment that took DC Button from 68% to 92% on-time delivery in six weeks.