Workflow 04 · Every order, down to the work orderLive
Order X-Rayorder visibility
Splits each order into its cutting, sewing, washing and trim legs and shows plan against actual on every one. Sales answers the buyer in minutes instead of walking the floor.
Works with
- Sales · Answers 'where's my order' in minutes, not after five pings to production.
Runs on
ERPWeCom
One live view instead of calls to the production office and day-old Excel status sheets.
How it runs
- 1A customer asks where their order is.
- 2The salesperson opens the order and sees its manufacturing, outsourcing and purchase sub-orders, each with a live status bar.
- 3The lagging step is visible instantly, and the responsible department is one tap away.
- 4The customer gets an accurate answer in minutes.
- The human gateWhat to tell the customer stays a human call.The system makes sure it is an informed one.
Order execution trackingrunning
Order DCX261142d behindships Jul 24
WO-26114-1MfgAssembly
OS-26114-2OutsrcPlating supplier Blagging here
PO-26114-3PurchaseRaw material supplier A
Answer drafted for the customerReview & send →
The ROI
20+ hours
saved per team, every week at our anchor deployment.
From the floor
The old flow: ask the production manager, wait, get the answer 5 to 20 minutes later. The waiting was the real cost.
Next up
Early warning when a sub-order drifts lateDrafted customer replies