Answer “where’s my order” in seconds.
No more pinging the floor and relaying a half-answer. IndusCore gives you the live status of any order, and drafts the customer reply for you in one tap.
The customer asks “where’s my order?” and you’re pinging the floor, waiting, then relaying a half-answer.
What IndusCore does for you
Live status on any order
No more chasing the floor for an update. The latest status is always on hand.
Reply drafted in one tap
IndusCore writes the customer reply for you, from live order data, ready to send.
In the chat you already use
Answers come through WhatsApp and WeCom, where your team and your customers already talk.
You approve every message
Nothing is sent on your behalf. You review and send, so the customer only ever sees what you choose.
Observed in one export factory over about three weeks, 2026.
Questions, answered
Does the customer talk to the AI?
No. IndusCore drafts the reply, you approve it, and you send it. The customer hears from you, not a bot.
What language does it reply in?
Plain chat, in your own language. You can edit any draft before it goes out.
Is the answer accurate?
Every answer comes from your live order data, so the status you send is the real status on the floor.
See it on your own floor.
Book a quick demo and we’ll walk you through exactly what it looks like for your role.